Table of Contents

Foreword<br>Introduction<br>1 Scope<br>2 Normative references<br>3 Terms and definitions<br>4 Principles<br>5 General requirements<br>6 Structural requirements<br>7 Resource requirements<br>8 Information requirements<br>9 Process requirements<br>Bibliography

Abstract

Describes requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	British Standards Institution
Pages
ISBN
Committee	IST/60/2