Table of Contents

Foreword
Introduction
1 Scope
2 References
3 Description of the method
  3.1 The usability components/facilities
  3.2 Facilities
  3.3 Groups of disabled users
  3.4 The subjective assessments
  3.5 The objective measurements
  3.6 Analysis of the results
4 Using the method
Annex A: Usability components/facilities to be assessed
      A.1 Description of each usability component/facility
      A.2 Usability components/facilities
Annex B: Questionnaires for users
Annex C: Checklists for groups of disabled people
      C.1 Visually impaired people
      C.2 Blind people
      C.3 People with reduced movement capability and reduced
          muscular strength
      C.4 People with uncoordinated movements
      C.5 People who are hard of hearing
      C.6 People with learning difficulties
      C.7 People with low voice output
Annex D: Presentation of the evaluation results
      D.1 An example of a description of the results of the
          evaluation
      D.2 Final survey sheet
History

Abstract

Specifies a method for evaluating the usability of conventional telephones for connection to the Public Switched Telephone Network (PSTN) for groups of people with various disabilities.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	European Telecommunications Standards Institute
Pages
ISBN
Committee	HF 2